Today I learned I should not rush off to write a disgruntled ‘letter to the editor'.

Yesterday I was disappointed with Tauranga Airport. I had arrived at 7am for my 8am flight to find the airport cafe shut. What! No coffee!

The 8am flight was delayed!

The pilot said the man who refuelled the aircraft had slept in and we did not have enough fuel to get us to Christchurch. A joke, maybe?

Today, on my return flight, we departed on time - perfect flight, arrived early. All staff (on both days) were delightful and helpful.

Tauranga Airport is all good!

Frances Dallas, Mount Maunganui.