Living for nine years in Pyes Pa and using Greerton for shopping, it was disappointing when my bank, BNZ, closed.

The nearest BNZ was just past that Citz Club on Cameron Road. The customer relations built up by the excellent staff at Greerton was replaced by standing in a queue for an hour, and after a couple of times it got no better.

I am [in my] mid-80s, and my internet skills are not good, so if I get a bill I pass it on to a family member.

Recently, after going to the Sun office, I drove back via Willow and Grey Street, and struck lucky.

At the junction of the two streets there is a BNZ Bank, but the luck was a car pulling out of a parking spot very close to the bank. I stopped and entered the bank and I was the only customer. I was greeted by a member of the Greerton staff, pleased to have someone to talk to.

In the conversation I was informed of a BNZ Mobile Bank that will visit the Greerton Countdown carpark every third week on a Friday.

This was news to me, and apart from the verbal information, I still have not received notification through the mail.

It seems to me that an official of the bank has made a decision sitting in front of a computer without seeking details. Crazy world!

Peter Turner, Pyes Pa.