Is it conceivable that one day, maybe, our council will employ people who can think, rather than grabbing graduates who got a degree because they were good at learning by rote?

Our bins have a label stating ‘Week 2', and our collection calendar supplied by our wonderful council tells me that I should put out my rubbish on July 21, 2021.

But when I look up and down the street, I see recycling bins on the curb. When I phone council, I get around a minute or more verbiage advising me that I have phoned Tauranga City Council (I didn't dial the courthouse number), wishing me good morning in two languages, informing me that the call may be recorded for some future purpose, asking me to wait for the next available operator – in short, garbage telling me all sorts of things I already know, and advising me that if I am calling about rubbish collection, I could go to the council website to find out which days.

So, sick of listening to the bore on the phone, I hang up and go to the website. I enter our address to establish which is the correct bin for Wednesday, July 21, 2021 and guess what? It tells me that I should put out our recycling bins.

No bloody wonder so many people put out all of their bins every week!

If our organising council cannot get the information they supplied correct, how the hell are we ordinary plebians supposed to get it right?

Laing Wood, Greerton.