It's just been confirmed. One should never use the words ‘common sense' and Tauranga City Council in the same sentence.

Having not collected the glass bin in our so-called new and improved rubbish collection for four weeks, it seems the diktat from the council is for any bin that was above the brim of the bin was to be left. The collection person spent as much time getting her little sticky label out to put on my bin as it would have taken her to empty the bin. I'm still not sure why the glass bin was not collected like the other rubbish two weeks ago. If the brains trust at the council were afraid of Covid being transmitted from my empty wine bottles, surely a decent mask and rubber gloves would have alleviated their concerns. A smidgen of common sense would have also alleviated me having to make alternative arrangements before the next collection date. Obviously too much for this council to comprehend.

Gary Kenny, Bethlehem.