I wanted to send in a timely reminder to be kind this festive season – especially to retail and hospitality workers.

We know everyone is under pressure to get their to do and to buy lists ticked off before the Christmas break, and we know times are stressful, but please be kind.

Shouting at someone isn't going to make items magically appear, or your food turn up faster. Being rude and impatient isn't going to make things cheaper, or shipping faster.

Thanks for being kind this Christmas!

F McGrath, Greerton.