Keeping the Mount Hot Pools hot is a juggling act – balancing technical constraints against the requirements of the pools' complex resource consent, says Tauranga City Aquatics Ltd CEO Tania Delahunty.
The hot pools are back in action this weekend after a recurring electrical fault took the pools out for a second time last weekend.
The first closure on Friday was caused by an electrical fault.
The pools reopened on Saturday but another fault occurred later that night, causing a second closure on Sunday.
The closures cost about $7000 in lost revenue.
'It was the electrics to the bore pump, it was unexpected,” says Tania.
'Water got into an aspect of the electrics, so they had to pull it up and have a look at it. It's burned some things out I understand. It's all repaired and back up and running, but it was something that was unforeseen.”
Even without breakdowns, keeping the hot pools hot requires balancing the amount of water drawn from the bore, with the amount and the temperature of the permitted discharge into the harbour.
Add the fact the facility is part new, and part old, and the two do not always mix.
Hot salt water is pumped up from the bore and run through heat exchangers which heat up salt water pumped from Pilot Bay. This is chlorinated and used to fill the pools.
Keeping the pools hot in summer is easy but whether they can keep them hot in winter without breaking the resource consents is another issue, says Tania.
'We are looking at other aspects of how you manage the hot water, bearing in mind anything we do down there impacts the resource consent.
'So if we heat the water up for example, if we got more hot water, which would be great, I would have to discharge it at a required temperature still.
'Even if I have more hot water in the pools if I can't cool it somehow, then discharge it, I breach my resource consent.”
The resource consent governs how much hot water the pools can draw from the ground, how much can be discharged into Pilot Bay and how hot it is when it is discharged into the harbour.
Ecological reports on the effects of the discharge are part of the resource consent.
'That's what we have to manage,” says Tania. 'We looked at a cooling tower as part of the redevelopment, but a cooling tower is tall and we would breach the height restrictions which is what caught us with the redevelopment.
'I can't put in a cooling pond because I would take up green space which would impact my consent, which I can't do because that was part of the redevelopment.”
The only cooling mechanism signed off by DOC, The Historic Places Trust, and iwi was under floor heating that was to be part of the redeveloped building.
The hot water from the pools would be run under the concrete floor, heating the changing rooms, while lowering the temperature of the discharge water which would then be poured into Pilot Bay at the correct temperature.
'And we can't do that now because we are not rebuilding, and you can't retro-fit it because it gets poured in when you pour the concrete floor.
'It's a massive catch 22. Historically I could draw more water out of the bore to make it hotter, then historically I would breach my consent by the amount drawn out and breach the consent regarding the discharge.
'It's a fine balance between heating the pool and meeting all the obligations.”
The Mount Hot Pools' hot salt water core temperature is about 45-46 degrees Celsius at the moment. Pool temperatures are supposed to be 38-39 degrees Celsius.
The bore water temperature at Memorial Park is 51 degrees Celsius and the pool is heated to 28-29 degrees Celsius.
'We can easily get that temperature,” says Tania. 'If you are looking at the hot pools we are trying to get 38-39 degrees out of water, that's only 45-46 – and that's really hard work.
'It's got to go through all the pipes, all the heat exchangers and the efficiencies in anything is never that good. You are only able to lose a few degrees through all that whole process.
'And then if you add in cold air in winter it just makes it really hard, and it's not so easy to just throw in some more hot water because we get caught at the other end. If we could draw as much as we wanted and discharge as much as we wanted, it would be easy.”
The hot pools are also operating in an incredibly corrosive environment.
'People fail to understand chlorine is highly corrosive, salt water itself is corrosive, and hot salt water is incredibly corrosive.
'We've got all three sitting together, mixing up and it makes an incredibly corrosive environment.
'How we treat chlorine in hot pools is completely different to how we treat it in the other pools because it reacts completely differently in the salt water.”



29 comments
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Posted on 23-02-2013 09:19 | By Murray.Guy
Advise is that the existing discharge temperatures (over 30 years) has had no measurable adverse impact. Apply for a variation to the consent, possibly differentiating between summer and winter months with a maximum that also accommodates brief blips. I think I recall the discharge had an overland flow-path (curb or similar). Does that still apply?
Excuses Excuses
Posted on 23-02-2013 09:57 | By tabatha
Tania is very good at the PR excuses, she needs to put into action a plan that calls for on going maintenance rather than wait to break downs and forget about fanciful plans.
So now its the resource consent?
Posted on 23-02-2013 10:52 | By Phailed
Because previously I've been reading about electrical problems etc. If it is the Resource Consent then get it changed. How stupid that in the 21st century we can't have hot pools that work as expected. What do we pay these people? Can Sunlive find out?
Plan B from outer space due?
Posted on 23-02-2013 12:01 | By YadaYada
You should have told us this information ages ago Tania, it would have been better than the PR consultant you paid for. It must be time for redevelopment plan B, when will this happen?
But But But But But But But
Posted on 23-02-2013 13:27 | By PLONKER
Well look at all those excuses one after another, none of that has anything to do with what has actually changed in the last two years and compared to before that, nothing has really changed onsite except that the Wellness Center (nothing to do with the pools day to day operation) did not happen, so that means all onsite remains as was. Hard to then understand why all and everything now is SOOOOO much a problem. Looks to me that this is more a case of a trail of problems created as part of trying to seek attention?
Human waste
Posted on 23-02-2013 13:48 | By PLONKER
To many people with to many excuses, the whole thing worked just fine for 50 odd years, the wheels have fallen off in the last two years, that is a management issue not a facility issue. Example today the pools are green, the staff said it was "minerals" but anyone with 1/2 a clue knows that "green" in water in pools is not mineral it is animal, no chemicals no cicumlation, all management issues!
The 'I' bit
Posted on 23-02-2013 15:19 | By bigted
The 'I", Tania talks of is curious. This implies that this connundrum is personal to Tania. Clearly it is not. Should be "We". She does not own this enterprise, she manages it, as an employee. That is all. Remember,if an employee is inadequate, they can be replaced if need be.
Plonker
Posted on 23-02-2013 16:27 | By tabatha
The pools should not be green as it heat exchanged and the water in the pool is meant to be pure, so once again it is miss management and it is time for some one/or more to say we do not know what we are doing. Pool management takes special understanding and is not learnt from a book but from experience. Use to manage a school pool many many moons ago and the first year took a lot of work and talking to pool maintenance and advisers over what to do. Use to have the pool blue all the time and no complaints about sore eyes etc.
I v's WE
Posted on 23-02-2013 22:59 | By PLONKER
Yes BIGITED, that is a very important point to make, it is personal rather than business. O disagree though about "manages it" becasue it is clear that is not happening for teh last couple of years, it is obvious that something very important changes 2-3 years ago and now the whole thing is a shambles, unreliable, inconsistent and more.
Tabatha
Posted on 23-02-2013 23:02 | By PLONKER
Well even the staff volunteered the "green: look and the exp,lanation for it of minerals, the green is clearly algae and that can happen when the chemicla imputs are low and the water circulation is deficient also, that creates a environment where it can grow and it is. Running a pool is not at all hard it just takes the time like you say to "learn the ropes", ask questions and be prepared to learn. All of that is of course contrary to the culture in TCAL and that has been learnt from its masters at TCC.
Murray
Posted on 24-02-2013 07:42 | By TERMITE
The tails from Tania do not link up here, the consents have been there from the start for discharge, the facility has not changed more or less in that timeso as there has not been a change much in the volume of water in/out of the pools except for teh 50,000 ltr leak problem that resulted in a big spendup in 2011 of $1.3m that ended up at $2.5m or so bill from the failed Mainzeal Corp. End result the even the leak still seems to be there and no respite from the open/closed operation of the place. None of this adds up at all, it is madness to think that simpley that the leak was found, the losses of water are less yet there are a in mass creation of stories to justify that?
Beach consent
Posted on 24-02-2013 09:00 | By TERMITE
That is not a catch 22, in fact for decades from the 1960's the consents in place have not been a problem to teh effective operation of the Hot Pools and that even allows for heating 50,000 odd litres of hot water leaking out into the ground. The change in performanceat the Hot Pools has nothing to do with the consents, water drawn from the bore or the Pilot Bay discharge tempertures, but it has everything to do with the something else, and the only option left to explain everything is to have a close look at the management gaps that make the pool leaks look insignificant for sure.
Sell the bloody thing!!!
Posted on 24-02-2013 14:51 | By Sambo
its over, ratepayers want it over, cut our losses and get out know, private enterprise can throw money at it, charge more, I dont give a hoot, how can this now, lemon be a city asset??, but first and foremost I would like a few people to be accountable for the financial burden this place has become, for those at fault, grow a pair and front the people, maybe you may get some sympathy, then again maybe not, and why was not a rolling maintainence schedule not in place??, if my memory is still intact, up until about 4 years ago things were ticking along reasonably well.
Hogwash and moonstruck
Posted on 24-02-2013 21:06 | By RORTSCAM
Not many problems over last 20years so lack of proper maintenance and know how plus non existent management are the catalyst for this fiasco. Oh and let us not forget the over the top no expense spared philosophy in throwing money at non existent phantom problems.
TIME TO FIX
Posted on 25-02-2013 09:26 | By wonkidonki
I think its time the rates went up slightly so we can fund the pool being fixed. Its a great piece of history and we should all embrace this. Once its fixed we can all swim for fee? what do you all think of that?
Load of unmitigated cobblers
Posted on 25-02-2013 20:38 | By Hebegeebies
If this wasn't so serious it could be regarded as a work of fiction. Wrong on temperatures wrong on chlorine wrong on electrics wrong on breakdowns because problems can and should be avoided - it is called pre planning thinking ahead and keeping up with the play all sadly missing here. The issues can all be readily resolved and it has nothing to do with the plant or the pools themselves it is a human resources thing.
Opaque v's transparent
Posted on 25-02-2013 20:39 | By YOGI
Usually any situation, person, case, mess and crises is one or other, but the above is special because it is a unique example of when the line is blurred and it is both all at the same time.
TCAL ACTing
Posted on 26-02-2013 10:43 | By YOGI
Definitely some truth ion that, in fact you could easily argue that more or less all of it is acting and little of substance remains, that means there si then an explanation about why TCAL have failed to remedy the Hot Pools "leaky boat" syndrome. Just so we all understand the money spent is no act, it is spent and gone never to be seen again.
Memorial Park
Posted on 01-03-2013 09:03 | By TERMITE
So tania you are saying that because the temperture in is lower and the temperture required is higher at Mount Hot Pools that it is "so hard to do"? But what I can not figure out is why that is now a problem as it has not been a problem for the 45 years or so up to about two years ago. I think these whimperings are not the full story there is more to it than that by a long way.
Really Tough act?
Posted on 01-03-2013 14:10 | By TERMITE
To follow down this path and repeat the efforts of the last 2-3 years or so, the planning, the costs and generally the trail of crash and burn results here would be very hard to replicate!
Acting?
Posted on 04-03-2013 10:18 | By YOGI
Well I think it is years over due to stop acting and start working, otherwise better to resign and go and be a volunteer at Comedy Central, at least there the crowd tells you on the spot what they think and it sticks, like no Communcations department created cover up stories there.
Dont think TCAL are acting
Posted on 06-03-2013 09:11 | By YOGI
They are doing everything the best they can and the results are plain and simple to see.
Real Deal
Posted on 06-03-2013 13:22 | By YOGI
I think that they are actually doing the best that they can and the fruits of that are plain to see for all.
Hot?
Posted on 07-03-2013 14:17 | By YOGI
Just warm would be nice for a change, can they manage that ... no, how strange it all is, ran like clock work for 40 years, can't have a Welness Centre so throw the toy out of teh cot and play a little game of "told you, I want I want" but they are not allowed to into tantrum mode we go, all the public pay for these failures. Tourist dont come back and speak badly of it, like hello, wake up and smell the roses kids, these Guys are planning to Phail!
Problems Problems
Posted on 10-03-2013 06:58 | By carpedeum
Have just read the list of problems - WITHOUT any solutions being offered/suggested- if the CEO cant sort it- then please employ someone ho actually can.This is a real example of exploiting the ratepayers with salaried staff who cant do the jobs properly but keep on being paid anyway- ITS NOT LIKE THAT IN THE REAL WORLD OF PRIVATE BUSINESSES - no results equals no job/no pay
Carpeduem
Posted on 10-03-2013 16:26 | By YOGI
Exactly right there, In TCAL and TCC generally failure is rewarded with a new job and higher pay so as to remove the problem up the chain and away from the trouble making area, but the result is that the upper circle becomes awfully crowded with the "same same" caliber, what was once rejected becomes common place and a high concentration everywhere above.
Carpegeum
Posted on 10-03-2013 20:13 | By PLONKER
"No-Pay" do you mean Novapay or "No-more-pay"?
to think
Posted on 20-03-2013 15:47 | By RichieR
that these council members were voted in by most who post here and then whinge about the things these counsellors don't do...so it is a problem that can be fixed easily...STOP VOTING them in and maybe things will actually happen in Tauranga. Also needs to be asked when is enough, enough. Let the pools go as was done to the historic village. Prime site for more cabins or campsites the council can purchase in another venture that never pays for itself.
All a BIG act?
Posted on 20-03-2013 18:17 | By PLONKER
And some ... can't see how the CEO of TCVL and TCAL get paid $180,000 odd a year, plus exepnses, credit cars, travel and all that. Then when you look at what they achieved in a year (looking at the last few years of both) that they should even have a job just seeing what the cost to ratepayers is of what went wrong on a repeat basis each other day of the week.
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