Hot Pools neglect – costly lesson

Tauranga City Councillors have heard emergency repair costs to the Mount Maunganui Hot Pools have ballooned out to $2.3 million – largely due to years of neglect.

Repairs to the leak that closed the pools in May this year were originally estimated to cost between $1 and $1.5 million.

The estimate was made in a hurry and based on a ‘guestimation' of the state of pipe work no-one had seen for nearly 20 years.

Things turned out to be a lot worse than expected.

While $2.3 million may seem a lot to fix a leaking pipe, the repair process unearthed a facility on its last legs, largely because of an ongoing lack of maintenance by the business entities that have run the pools on the council's behalf.

There were no plans of pipes or where they went.

Previous experience showed the pipes stacked in channels.

The pipe work all went to the pipe room under a concrete floor that has to be removed to undertake any repairs.

After a leak was discovered in late May, the decision was made in early June to replace all the pipe work in one closure.

However, during the repairs process a number of issues arose:

  • The switchboard was declared unsafe by Opus and replaced at a cost of $15,622.
  • Changes to the treatment system required a concrete base and fencing for a chlorine tank at a cost of $22,874.
  • The women's showers pipework was replaced at a cost $11,438 after failing a pressure test.
  • The salt water intake and heat exchanger pipes were repaired and flushed for $12,077.
  • Repairs to heat exchangers cost $10,442.
  • Replacement of the bore pipe cost $20,681.

There were also add-ons, such as additional fill costing $16,700, poor ground conditions requiring AP20 under pipes and concrete encasement of some pipes for $15,675.

It cost an extra $7225 to replace more concourse and pipes than originally thought was needed.

Mainzeal was the main contractor, Davis Langdon was the project manager and Rawlinsons the quantity surveyor.

The size of the overrun (leak) was known late August and the project didn't go out to tender to save time.

The consensus was not much would have been saved by doing so and the pools would have been closed for months more than they were.

Councillors were on the whole philosophical about the blowout when they received the presentation about the pools on Monday at the council's projects and monitoring committee meeting.

Catherine Stewart wanted the council to hire an auditor to go through everything, but the motion was lost.

'The thing we need to learn from this is really the difference between the public sector and the private sector and how they operate,” says Mayor Stuart Crosby.

'For example, the hot pools have been out of council management for some period of time.

'It was H20 and then LeisureCo and now TCAL, which is more public sector orientated.

'From my experience dealing with the private sector, they don't do things like asset management plans.

'They use it, they wear it out, and when it breaks, they fix it – and that's effectively what's happened to the hot pools.

'As we look ahead, particularly with the pool network and our asset network with TCVL as an example, we need to be careful we get that balance right of how the private sector operate using their commercial expertise to drive things a lot harder, versus protecting the public asset at the end of the day.

'When we give things away we need to give them away with certain criteria, that we need that entity to look after them on behalf of council and the ultimate owners – the ratepayers.”

There are no holy grails, no silver bullets, says Councillor Bill Faulkner.

By moving to the private sector we achieved something in the way of revenue, but the price we paid has been in the maintenance.

'The lesson perhaps we could learn is the sooner council gets out of all social services the better,” says Bill.

Wayne Moultrie drew attention to Page 29 of the TCAL project briefing paper, which in a bullet point admitted the pools in 2006 had no resource consent and were non complying in a conservation zone.

'They knew since 2006 that there was no resource consent for the existing facilities and with that knowledge they went ahead and sought a resource management act consent,” says Wayne.

'That I find absolutely mind blowing, that directors of TCAL, knowing that there was no resource consent, could seek resource consent on the basis that that was in existence when in fact it wasn't.”

He will be seeking a written report on the issue for the chief executive.

In her right of reply on the audit issue, Catherine Stewart said the request was not a conspiracy theory or witch-hunt, but it was about being accountable to the ratepayers.

'The millions that have been wasted on planning for pools that have not had resource consent – that's been going on for many years and millions spent unnecessarily down that track.

'The ratepayers are wondering what's going on.

'Having an independent audit would reveal that.

'As a lay person, putting pipes under the ground doesn't seem like rocket science to me.

'This audit cost would be one per cent of the contract – very small in the realms of the bigger picture.”


Repair works at the hotpools.

21 comments

Wa Wa Wa Wa

Posted on 13-12-2011 10:30 | By Tony

So who gets sacked ?


A bloody rort

Posted on 13-12-2011 11:52 | By RORTSCAM

No 'ifs and buts' there was no tender there is no accountability no transparency no nothing. TCC ratepayers have been shafted raped and pillaged.


as usual

Posted on 13-12-2011 12:07 | By tonyb1

Nobody as usual, how many more of TCC money making ventures are going to slide and cost rate payers. One could expect a rates reduction if it was not for all the investment the council are making And now they are employing 30 staff at baypark and TCVL are caterers and promoters, more to come I am sure


Original pools built in the good old days

Posted on 13-12-2011 12:31 | By Gee Really

Remember the days when people, councils and govt did things without never-ending planning and resource consents. When you're property was you're property and people minded their own business. Of course there was no resource consent for the first pool because we all had the kiwi commonsense attitude then. Sadly that's been replaced with the age of what many would call BS. That's why a fortune is spent on resource consents instead of doing the job. I hate to think what will be spent on consents to fix the Mount tracks and steps. Remember what was spent on resource consents for sewage disposal in Tauranga. Over a million I think, without any actual work. Yet what was the alternative to treatment and an ocean outfall of treated water - pooping in the bushes? Time society said enough.


Who you voted for a costly decision

Posted on 13-12-2011 14:38 | By Openknee8ted

Mr Crosby it was a council decision to put the assets in the hands of the private sector. Don't blame the private sector for your blunders. Maybe the council could earn the money by doing a reality TV comedy program "Yes Mayor".


Rule 1. Cover thy butt.

Posted on 13-12-2011 15:34 | By bigted

A comedy of "business" bungles by council over the years have cost the ratepayer, but nobody falls on their sword because rule No 1 is applied.


Mumble mumble mumble.

Posted on 13-12-2011 16:39 | By Zara

Maybe the previous C.E.O. has his mind on "other affairs" and was too busy to focus on one of our major assets and revenue generators.Could be his communications advisor was also distracted?


Disgusted But Not Surprised

Posted on 13-12-2011 17:00 | By Jitter

This just illustrates that neither TCC nor TCAL have a clue what is going on. It is all done off the cuff and comes down to TCC moving from one major mismanaged crisis to another. What an almighty ballsup ! The contract should have been tendered out and not given direct to Mainzeal (who are not pool experts) with no questions asked. It is too late and no good the Mayor and Councillor Moultrie bleating on after the event that TCAL directors should have known what was going on. TCC themselves should have had their fingers on the pulse right from the start. If anyone is to blame it is TCC for not keeping TCAL and it's directors and CEO under control. I agree with Catherine Stewart, there must be a full audit carried out for the information of TCC and ratepayers. TCAL is a council company so how can the Mayor say that the hot pools "have been out of council management for a long time". That is no way for him to duck any blame. If this is correct then no TCC/Ratepayers funds should be allowed to be put to sorting any of this mess out. What a load of crap Councillor Faulkner talks. The "holy grail" and "silver bullet" are the obtaining of full resource consents prior to going ahead with such a project and then of planning the whole excercise in advance down to the last detail. Obviously the TCAL CEO and staff don't have any idea how to do this but the directors should have kept them in line. If the TCAL directors have any conscience they will all resign as will the CEO. I suppose the next thing we will be told by TCC is that TCVL is not a TCC company either !!! "Councillors were on the whole philosophocal about the blowout". What a ridiculous attitude. No wonder TCC is so much in debt. TCC members should have been jumping up and down demanding immediate explanations and answers from the TCAL directors and CEO. Where does TCC mismanagement end ?


THE HURT ZONE

Posted on 13-12-2011 17:12 | By MISS ADVENTURE

Mayor Crosby refers to "learning from the private sector" yet I would suggest that the pattern to date of the interaction of TCC/TCAL/TCVL and other outfits with the private sector has only resulted in a complete RORT of the ratepayer. An audit is not enough, this needs the SFO on the job in an all out "no prisoners" investigation. All involved need to run for the hills or face the music. About time all the excuses stopped.


Would

Posted on 13-12-2011 17:12 | By Capt_Kaveman

have been cheaper just to bulldoze the whole lot n turn it into a play park or just more camp sites, amalgamation really was an act of civil war against the Mt people an ashamed to be part of Tga


Again I ask....

Posted on 13-12-2011 19:01 | By Tony

Who is at fault who made these decisions who got it so so so wrong...Who gets the sack ..Surly you cant make these sort of screw ups and get to stay on the teat...


Oh dear!! its another rotten PPP!! private public partnership

Posted on 13-12-2011 19:04 | By the_fourth_estate

This is what we're looking at and the mistake made here is the classic one repeated endless times around the world. A well meaning but ultimately hopeless public official is hoodwinked into a loser of a deal by a fast talking and much smarter private sector operator who maximises profits knowing full well that maintenance need not be plowed back into the operation because when all is said and done they can walk away loaded with profits and leave the public sector with all the mess. I can't believe our elected officials negotiate these deals. I want heads to roll. As for Bill Faulkner, he wants more of this? The fool, he doesn't know what he's faulkn talkn about. Audit NZ please investigate immediately.


Non stiick

Posted on 13-12-2011 22:46 | By tibs

The TCC, Teflon City Council led by a man who likes to be known as "Mayor" Stuart Crosby lays the blame at: 'It was H20 and then LeisureCo and now TCAL, which is more public sector orientated." Now messrs Crosby and Faulkner would both have been on council when they let it go to H2O and also when the then CEO at their behest, pulled the rug out from under H2O and let it go to Leisureco and then also literally changed the locks on Leisureco, to bring it in house but at arm's length. Remember the local firms who weren't paid when the council took it back, that's probably where the bulk of knowledge of the pools lay. But not paid and not invited back then give the big job to Mainzeal. Does it look like 'From my experience dealing with the private sector, they don't do things like asset management plans. 'They use it, they wear it out, and when it breaks, they fix it - and that's effectively what's happened to the hot pools." That's why there are Air NZ planes all over the countryside and Mainfreight and Toll trucks on the roadside and they just ran them til they broke! Of course all these firms have asset management plans, they also have accountability, responsibility and the decisions are made to fire people when those values are shirked, unlike TCC. TCC would look like being harder to get thrown out of than Mt Eden! Get the TCC in the real world. Faulkner's Ferries had an asset management plan and ran their boats well for many years and seldom did you see one under tow. What is this technical sounding AP20? It's a gravel product about $50 per cubic metre. The extras listed ad up to $132734, quite a bit short of the $800,000 overrun. Where's the rest?


The criminals are on the jury

Posted on 13-12-2011 23:47 | By Openknee8ted

Catherine Stewart wanted the council to hire an auditor to go through everything, but the motion was lost. Of course it was lost.


hot pools

Posted on 13-12-2011 23:47 | By len barron

what happens? now does the mayor and his cohorts take a wage cut or resign dout it we rate payers with our endless supply of money will be asked to yeh right


Nothing short of embezzlement

Posted on 14-12-2011 09:59 | By SpeakUp

The hot-pools' maintenance was neglected for decades while the management and their cronies, led by deputy mayor and hot-pool CEO David Stewart pocketed huge salaries (D. Stewart pulled 170,000 a year!). In other times public outcry would have made short process with parasites of society. Such times will come again.


NEGLECT OF PUBLIC ASSETS?

Posted on 14-12-2011 14:49 | By YOGI

It is no excuse to that other were running it for a period of time (only a max of about four and a half years Mar-2005 to June-2009. On one of sound mind you hand it all over and walk off into teh sunset in teh hope that all would be just fine and dandy. Sounds like all the good old excuses, except the real one, are coming out here well a truly.


REPEAT OFFENDERS

Posted on 14-12-2011 17:50 | By SCOTT NUFFIN4U

When you make the same mistakes over and over again and at the end of it all even an odd ol fella Councillor notices something and says in jest "anything Council does costs three times more than anyone else doing it ..." then surely that means that to put a hand up to approve these things means that they are knowingly, willfully and deliberately spending heaps more than they know they need to. That is surely irresponsible and some.


Geez, what a bunch of whingers!

Posted on 14-12-2011 19:19 | By TheCameltoeKid

How could the Council possibly know what it has built when it approved millions of dollars of leaky homes! What I mean is, "Don't blame the Dollar Taking Bureaucrats of Today for the Dollar Taking Bureaucrats of Yesteryear. By Crikey, what are you all thinking? Are we all Simpletons? UHMMMMM, well it seems most of Tauranga's voters seem to be to blame because YOU voted in voted for them these people. So you reap what you reward. I love living in an area filled with people that have a solution for everything.


@ Jitter

Posted on 14-12-2011 21:30 | By SpeakUp

Good on you for your comments. However, when you write 'TCAL directors should have known what was going on. TCC themselves should have had their fingers on the pulse right from the start. If anyone is to blame it is TCC for not keeping TCAL and it's directors and CEO under control.”…”TCAL is a council company so how can the Mayor say that the hot pools "have been out of council management for a long time". That is no way for him to duck any blame.” …and 'the TCAL CEO and staff don't have any idea how to do this but the directors should have kept them in line.”…Shouldhave shouldhave shouldhave…they DID. They DID with full knowledge but they are cunning enough to hide it from the Joe Average voter and they (for now) get away with it. Unless the apathetic ‘democratic' majority of sheeple wakes up and takes action, nothing will change. It will need to come to a grinding halt but by that time it'll be too late. Too late anyway to prosecute the rats having left the sinking ship. D Stewart already has dropped his CEO post of TCAL. Will he get away with what he's done? We'll see. -Citizens Monitoring Council-


hmm

Posted on 20-12-2011 16:17 | By The author of this comment has been removed.

a bit late huh?


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