Existing inside the roadworks

Boxed in by progress – Vicky Lang of The White Rabbit gift boutique in 9th Avenue. Photo: John Borren.

The lights for the Christmas Trail should be going up on the shop front.

But there’s no point. It won’t happen this year.

Business should be building in the run up to Christmas. But it’s at a trickle. Life is dust. And road works. And noise. And frustration.

“I do not want to be seen as just another moaner,” says a pragmatic Vicky Lang, manager of that quirky gift boutique, ‘The White Rabbit’, on 9th Avenue, just off Cameron Rd.

Right opposite ‘Love Rosie’, a favourite coffee and cake haunt.

And amongst a neighbourhood of other small speciality businesses – the ‘perfect antidote to shopping malls’ they call it.   

“I like to think it’s progress,” says Vicky searching for something positive to say of the Cameron Rd upgrade.

“And sometimes progress comes at a cost.”

A noble sentiment considering her business has been hammered by that ‘progress’.

Turnover’s down 50 per cent on last year – and that for a business enjoying 30 per cent year-on-year growth for five years.

There are many stories of Cameron Rd businesses on the brink, bent or busted by the roadworks.

“I won’t let that happen to me,” says Vicky.

And for this story about a business that is a bit buckled, The Weekend Sun embedded itself at The White Rabbit.

We watched, listened and learned for a couple of hours.

“I do wish for the ‘progress’ to be finished – yesterday preferably,” she laughs.

But that won’t happen.

“They first told me the work would take six weeks. That was four months ago.”

Vicky says she has learned to take promised timeframes and double them.

Now she’s been promised it’ll be done by Christmas.

“But that’s no good. It’s far too late.”

Because Christmas has already started for a business that relies on Christmas.

Vicky depends on the November and December trade, it represents 50 per cent of her annual turnover.

Vicky Lang in Wonderland – the Cameron Rd upgrade has hammered her business. Photo: John Borren.

And as she chats with The Weekend Sun, her head is spinning. She’s tired of the roadworks. Very tired.

“It’s the constant construction noise. By the end of the day I am exhausted.”

It’s day in, day out.

“Then this morning a concrete cutter.”

And the reversing alarms on roadwork machines – beep, beep, beep, for as long as they’re backing up. And then again. Beep, beep, beep.

She throws up her hands.

“You just can’t let it upset you. And I suppose if there’s noise, it means there’s progress and we’re nearing the end.”

Then right on cue, a worker starts up a compactor outside the shop and the whole building vibrates. There’s some resigned laughter.

Progress is slow. Sometimes it appears at a standstill. Vicky points to what appears to be some drainage work right outside her shop.

“Nothing’s changed there for days. They’ve run into a problem. Could be a delay of several more days.”

And the dust, the infernal dust. Noise, dust, noise, dust, endless.

“We keep the doors closed, but that doesn’t keep the dust out.”

Vicky’s hired someone specifically to fight that losing battle.  

At the time of writing, ‘White Rabbit’ was snared in some major roadworks at the intersection of Cameron Rd and 9th Avenue, trapped behind temporary fencing and fences, masses of machinery, vehicles and an army of hi-viz jackets and hard hats.

Access is down the footpath, which has become a narrow alleyway between the shopfront and the safety fences.

“People who set out for the shop will find us. And I am grateful to our loyal regular customers.”

Before the roadworks you could pull off Cameron Rd into 9th Avenue and park right outside the shop.

Now you circumnavigate The Warehouse, around a large block, park down the road and negotiate a tight pedestrian alley way between the shop front and the safety fences.

“But we’re not getting the passing by, drop in, new customers. There’s not much foot traffic. It’s just too hard.”

The shop's been quiet for the time The Sun has been there.

But then, as if to make liars of us, the door opens and along with more dust and noise, several customers come in and start fossicking and chattering.

It’s that sort of shop, organised clutter; interesting stuff to fossick through and talk through.

But when they should be chattering about fair trade items, New Zealand made small business products and other Christmas novelties, lovely items, the talk is, of course, about the roadworks.

“To be expected,” laughs the manager.

Vicky says she is no engineer.

“But the job’s taking an awfully long time. Why don’t they tag team around the clock and get it finished.”

There’ll be many businesses the length of Cameron Rd feeling that way. But she doesn’t lie in bed and worry about it.

“It’ll pass. So we sit tight, hold onto our hats and be patient.”

Then, just a few days ago, an exit opened from 9th Avenue onto Cameron Rd.

“But we need the traffic coming in,” says Vicky.

That might be another couple of weeks apparently.

If Lewis Carroll used his ‘White Rabbit’ in ‘Alice in Wonderland’ to comment on modern life and the difficulties and anxieties that come with it, then Vicky Lang chose well in naming her store.

10 comments

Business and city destroyed

Posted on 27-11-2023 07:57 | By Angels

Lack of planning has destroyed our city. Council are trying to do to much every where at the same time. They have reduced traffic flow to less than a snails crawl. Businesses should be compensated or refuse to pay business tax etc etc. our rich unelected council have no understanding about what they have destroyed. Don’t listen to referendums we have had. We said no museum yet they are planning 1 anyways. No democracy.


Idle workers

Posted on 27-11-2023 08:31 | By gincat

The "future proofing" Cameron road has been drawn out by too many idle workers.
Four hi vis soles looking at one navvie. Entertainment while travelling construction zone is counting the idle hi vis, you understand how it's over budget.
Get all hi vis on the tools!!!


An expensive lesson!

Posted on 27-11-2023 11:38 | By Shadow1

Cameron Road used to be a popular road. It had ample parking, four lanes, good access to all the businesses along the way. There is no point in calling this progress. It has been a disaster from day one. I for one feel sorry for the people trying to earn a living there. Our local politicians agree. There must be some form of apology and compensation offered to the businesses that have gone to the wall. That could be paid for by reducing council staff by 200-300. $21M should do it.
Shadow1


Why has it taken so long?

Posted on 27-11-2023 12:49 | By jed

These works look quite minor compared to other projects.

Council don't explain themselves either!


Yep they killed it

Posted on 27-11-2023 13:02 | By an_alias

The brain trust of fab4, its what you get when no one is accountable.
How about we fine the fab4 for failure and get some money back to pay compensation to the business they destroyed.
Oh but look we have a museum that no one wanted and 30 year additional debt levy.
We need some changes and fast.


The Master

Posted on 27-11-2023 13:25 | By Ian Stevenson

Many businesses are being wholesale destroyed, wiped out and painfully so.

With few customers, 50-90% sales drop, many will not survive the road messes, nor will that improve once the messes on the road leave, that is because TCC plan to have no parking anywhere for anything.

No cars, no customers, no sales, no staff and so no shop = all gone.

The dead CBD "Virus" (TCC) is spreading, causing pain and harm to all in its way, the CBD dead-zone will expand and expand until the objective is achieved = ZERO cars. The concept is mind-numbing crazy but they are doing it anyway!


No accountability

Posted on 27-11-2023 13:42 | By Come on TCC!

This is what happens when no one is held accountable and there are no consequences for poor work ethics.
The council is just another government department that work off seemingly magic pockets filled of gold, whereas in reality that wasteful cost is passed onto the rate payers with no accountability or consequence.


re: gincat

Posted on 27-11-2023 14:18 | By fair game

And here I was thinking we were the only ones playing that game! Spot the hi vis not actually working = 1 point. An additional point if they're playing on their phone or smoking. Some mornings up to 10 points easily!! I used to do all our Christmas shopping in town, sadly not for the last 3 years due to roadworks and frustration with carparking. And no way would we even contemplate cycling - way too dangerous. Was actually safer pre the cycle lanes.


24 hours in a day

Posted on 27-11-2023 14:28 | By davidt5

If our un-elected masters were really serious about improving the city, then they would get rid of the many idle hi-viz workers and make the remainder of the crew work 24/7 until the work is completed. There is an unbelievable amount of dead-wood supposedly working on the unwanted upgrades.


Finish what you started

Posted on 27-11-2023 17:08 | By Fernhill22

There needs to be a full review of the contracts that have been signed off by TCC with their roading & civil contractors. There should be timeframes put in place for the work to be completed on time & on budget, & penalties administered if the contractors overrun. As well as a focus to get the job finished as quickly as possible working both night & day crews to achieve this. If TCC focused on just getting one roading contract finished, on time & within budget it would be a huge achievement. Don't start other big infrastructure projects until you have finished what you have started. Other countries manage to do this type of work extremely well, so it's not like we are reinventing the wheel. What we need is accountability from TCC & having someone independent reviewing these contracts to ensure ratepayers are getting value for their money.


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